Frequently Asked Questions

Why is the SPIRIT Collective a cooperatively run?  

We are not a traditional business. We founded our enterprise based on cooperative principles in order to be people-centered, jointly owned and democratically controlled by and for our members. In partnership with facilitators, affiliates, and community of practice professionals we aim to realize common economic, social and cultural needs, and educational aspirations.

What happens after I register?

You will receive a registration confirmation email. There is no need for "tickets" for a virtual event. You will receive the Zoom link and training materials via email the day before and day of the training. If you do not receive the email with the Zoom link by 3pm the day before the training, just email us (sometimes email filters or work setting firewalls can prevent the receipt of emails from unknown addresses).  

How does Zoom work?

Open the Zoom link in your device browser. The Zoom "waiting room" is available an hour before the training begins. At the time of the training, the host will let participants in from the waiting room. 

How do I reach you if I need assistance?

Our team is ready to receive all inquiries via email. We are available before and during all trainings at: [email protected] 

How do I get CEs?

Beginning January 2027 SPIRIT Collective, LLC, pending approval, will offer continuing Education for select New York State Licensed professionals. To be eligible for CEs, NYS licensed practitioners must be logged in for the duration of the training and submit a post-training evaluation. CE certificates are sent via email within three business days.

I am licensed in another state. Can I receive CEs?

SPIRIT Collective, LLC  is pending approval as a CE provider for New York State LMHCs, LMSWs, LCSWs, and NYS Licensed Psychologists.

Other State Boards may accept and approve of our trainings for their CEs. We encourage affiliates to check with their other State Boards for approval of our trainings. All of the information to provide to a State Board can be found in the marketing listing of an event.

What is your cancellation policy?

​Cancellation Policy: Refunds will be provided for cancellation requests made via email up to one day prior to the start of the event.